Scenario: Loan Approval Times for Two Branches

You’re a data analyst at a national bank, and the bank’s management is interested in improving customer service. One of the metrics they’re focusing on is the time it takes to approve a loan application. The bank has recently implemented a new loan processing system at one branch (Branch B) and wants to see if this has led to faster loan approval times compared to the traditional system still in use at another branch (Branch A).

You decide to:

  1. Randomly select loan applications processed over the last month at both branches.
  2. Measure the time (in hours) it took from receiving each application to the time the loan was approved.

Hypotheses:

  • Null Hypothesis (): The mean loan approval time for Branch A is equal to the mean loan approval time for Branch B.
  • Alternative Hypothesis (): The mean loan approval time for Branch A is not equal to the mean loan approval time for Branch B.

Data:

From your analysis, you gather the following data:

Branch A (Traditional System):

    • Sample Size (): 40
    • Sample Mean (): 5 hours
    • Sample Standard Deviation (): 1.5 hours

Branch B (New System):

    • Sample Size (): 45
    • Sample Mean (): 4 hours
    • Sample Standard Deviation (): 1 hour

Two Independent Sample Test:

Given that the variances (standard deviations squared) might be unequal between the two branches, we can use Welch’s test:

Let’s compute the t test statistic using the provided data.

# Re-entering the data for the banking scenario
n1_branch_a, n2_branch_b = 40, 45 # sample sizes
x1_branch_a, x2_branch_b = 5, 4 # sample means (in hours)
s1_branch_a, s2_branch_b = 1.5, 1 # sample standard deviations (in hours)

# Recalculating the t test statistic for the banking scenario
t_banking = (x1_branch_a – x2_branch_b) / ((s1_branch_a**2 / n1_branch_a + s2_branch_b**2 / n2_branch_b) ** 0.5)
t_banking

RESULT
3.5697847038523776

The calculated test statistic for the banking scenario is approximately 3.570.

To determine if the difference in mean loan approval times between Branch A and Branch B is statistically significant, you would compare this calculated value to a critical value based on the degrees of freedom and a desired significance level (typically =0.05).

Given the magnitude of our calculated statistic, ∣3.570∣, it’s highly probable that this value would exceed the critical value for our sample sizes and degrees of freedom. This would lead us to reject the null hypothesis.

This suggests that, based on the sample data provided, there is a significant difference in loan approval times between Branch A (using the traditional system) and Branch B (using the new system), with the new system in Branch B being faster on average.

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